NoReply

NoReply is built on the observation that most companies are counting on you giving up. Describe what happened in plain English and it identifies the consumer law that applies, whether that’s the Consumer Rights Act, Section 75 or distance selling rules, researches the right complaint contact and escalation path for that specific company, then drafts a letter that cites the relevant statute rather than pleading. Working out what you’re owed and generating the letter is free with no card, and you can copy it, download it as a PDF or send it yourself.

Paying gets you delivery and follow-through rather than the letter itself. Sending from NoReply threads the company’s replies back onto your case, starts the eight-week clock that governs ombudsman escalation, and chases automatically if nothing happens. That’s £9.99 for a single case or £29 a year for unlimited, which compares well against a claims firm keeping a quarter to a third of whatever you recover.

For founders and freelancers the more relevant side is invoice recovery, since chasing a client who’s stopped answering is the same problem wearing different clothes, and there’s a separate product for businesses responding to complaints rather than making them. It’s also a genuinely useful free resource, with 69 tools covering flight compensation, Section 75 and chargeback checks, subscription cancellation, GDPR requests and an ombudsman finder, none of which need an account. Worth being clear on the limits though: it’s UK only, it isn’t a law firm, and it says so plainly rather than burying it.